CLSU General Services Division
Report a dead light, a leaking pipe or an unsafe outlet from where you are standing. It reaches the unit that fixes it, and you can follow it all the way to done.
What it does
Anyone can type a complaint. The point of UniFix is that a report arrives already checked, already compared against what is nearby, and already pointed at the right unit.
The camera opens inside the app, so the picture comes with where and when it was taken. Nothing to fill in, nothing to prove afterwards.
Checked automatically: on campus, taken within 72 hours, and matching the spot you pinned.Before your report is filed, UniFix shows you what is already open within 100 metres, with the distance to each one.
Saying “same problem” adds your weight to the existing report rather than opening a second ticket for the same fault.Every confirmation from someone else raises the report's priority. Five of them move it up a whole level.
Emergency is the exception — that stays a human decision, because no head count can judge a risk to someone's safety.Electrical, carpentry, grounds, waterworks, farm machinery — each report is routed to the unit that handles it, and only they see it.
Pick the wrong unit by mistake and the office corrects it. Nothing is lost.Under review, in progress, waiting for parts, resolved — with the date of every step and who made it.
No more wondering whether anybody read it.Staff can reply on your report — when they are coming, what they found, what they are waiting for.
When it is marked fixed, you are the one who confirms it. If it is not, you reopen it.How it works
Everything after you press send happens without you having to chase anybody.
Title, unit, a short description, one photo from the in-app camera, and a pin on the map.
The photo's location and timestamp are verified, and anything already open nearby is shown to you first.
General Services sets the priority and sends it to the right unit. Confirmations from others can raise it.
They update the status as they go, reply if they need to, and you confirm when it is actually done.
Who fixes what
Choose the closest match when you report. The office will correct it if you are unsure.
Sign in with your CLSU account — the same @clsu.edu.ph or @clsu2.edu.ph address you already use.
The queue, routing, the map and the reports all live in the web dashboard.